Return Policy
Our customers can cancel an order at any time before it has been despatched by either emailing or call 01254 57567.
You can return any resell-able products to us within 28 days of purchase for a full refund (excluding delivery charges). Only full boxes of the same tiles will be refunded.
You must return the products to Wall & Floor Tiles store along with a receipt as proof of purchase and a refund will be made via the original method of payment. Return Policy. Original delivery charges will not be refunded
Wall & Floor Tiles reserve the right not to refund if the products are deemed as not being in a resell-able condition, if there is no proof of purchase, or if the products are returned after the 28 day period. We aim to process all refunds within 5 working days.